Legal

Privacy Policy

Last updated: 11 July 2026

This Privacy Policy explains how Ajit's Laundry ("we", "us", "our") handles information when you visit ajitslaundry.com, contact us, or use our dry cleaning and steam press services at our store in Mulund West, Mumbai.

1. Who we are

Ajit's Laundry
Shop 30, Vikas Paradise, Bhakti Marg, Mulund West, Mumbai - 400080, Maharashtra, India
Phone: 9372906661

2. Information we collect

We collect only what is needed to serve you and run our business:

  • Contact details — name and phone number when you call, message us on WhatsApp, or enquire in person.
  • Garment and order details — items handed in for cleaning, special instructions, tags or receipts we issue for your order.
  • Payment information — amount paid and payment method (cash, card, or UPI). We do not store full card numbers on our systems.
  • Website usage — basic technical data such as browser type, pages visited, and approximate location derived from IP address, through standard server logs and analytics tools.

3. How we use your information

  • Process and return your garments safely
  • Answer enquiries about pricing, hours, and services
  • Issue receipts and resolve complaints or lost-item claims
  • Improve our website and understand which pages visitors find useful
  • Comply with applicable law when required

We do not sell your personal information to third parties.

4. Cookies and similar technologies

Our website may use essential cookies to keep the site working and, where enabled, analytics cookies to measure traffic. You can control cookies through your browser settings. Disabling cookies may affect some site features.

5. Third-party services

We may use trusted third parties to help operate our business, for example:

  • Payment processors for card and UPI transactions
  • Google Maps for embedded store location on our website
  • Font and script delivery (e.g. Google Fonts, Bootstrap CDN)

These providers process data under their own privacy policies and only to the extent needed to provide their service to us.

6. How long we keep information

We keep order and contact records only as long as needed for the purposes above, including resolving disputes and meeting legal requirements, then delete or anonymise them where practical.

7. Your choices

You may ask us what information we hold about you, request a correction, or ask us to delete contact details that are no longer needed — subject to any records we must keep for legal or business reasons. Contact us using the details in section 1.

8. Security

We take reasonable steps to protect information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure.

9. Children

Our services are directed at adults. We do not knowingly collect personal information from children online.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of our website or services after changes means you accept the updated policy.

11. Contact

Questions about this policy: call 9372906661 or visit us at the address above. See also our Terms & Conditions.